AutomationIntegrations
Intelligent Automation for Retail Operations
Industry
Retail
Published
February 2024
60%
Order Processing Time
Faster order fulfillment
98%
Inventory Accuracy
Improved stock level accuracy
+25%
Customer Satisfaction
Increase in customer satisfaction scores
The Challenge
A growing retail chain struggled with manual inventory management, order processing delays, and disconnected e-commerce and point-of-sale systems. These inefficiencies led to stock discrepancies, customer dissatisfaction, and lost revenue opportunities.
Our Solution
We implemented an end-to-end automation solution that connected their e-commerce platform, warehouse management system, and POS terminals. Automated workflows handled order routing, inventory updates, and customer notifications. Real-time synchronization ensured accurate stock levels across all channels.
Technologies Used
RPA
.NET
Azure Logic Apps
SAP Integration
Power Automate
Results & Impact
Order Processing Time
60%
Faster order fulfillment
Inventory Accuracy
98%
Improved stock level accuracy
Customer Satisfaction
+25%
Increase in customer satisfaction scores